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Thank you for choosing OMX Digital Pvt Ltd for your digital solutions. We strive to provide excellent products to our customers. However, we understand that there may be circumstances where a refund is necessary. Please review our refund policy below:

SECTION 1

01

Refund Eligibility

Our refund policy is applicable to digital products purchased directly from OMX Digital Pvt Ltd.

To be eligible for a refund, you must request it within 7 days from the date of purchase.

SECTION 2

02

Refund Process

To request a refund, please contact our customer support team at [[email protected]] with your order details, the reason for the refund, and any supporting documentation.

Our team will review your request and respond within 2 business days.

SECTION 3

03

Refund Criteria

Refunds may be considered for the following reasons:

a) Product did not meet the specifications as described.

b) Technical issues preventing the proper use of the product.

SECTION 4

04

Non-Refundable Items

Certain products may be marked as non-refundable. These will be clearly indicated at the time of purchase.

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05

Refund Decisions

OMX Digital Pvt Ltd reserves the right to approve or deny refund requests based on the provided information and our assessment of the situation.

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Refund Method

Refunds will be processed using the same payment method used for the original purchase. If this is not possible, alternative arrangements will be made.

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07

Cancellation of Subscription

For subscription-based, you may cancel your subscription at any time. However, refunds for subscription fees will only be considered if the cancellation is requested within 7 days of the most recent payment.

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Contact Information

For any inquiries or refund requests, please contact our customer support team at [[email protected]].

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09

Changes to Refund Policy

OMX Digital Pvt Ltd reserves the right to modify or update this refund policy at any time. Changes will be communicated through our website or directly to customers.

By purchasing products from OMX Digital Pvt Ltd, you agree to abide by this refund policy. If you have any questions or concerns, please contact our customer support team.

Thank you for choosing OMX Digital Pvt Ltd.

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